Buyer's Guarantee

Why would you want to buy from us?
When you purchase your vehicle from
Preferred Chrysler Dodge Jeep Ram of Grand Haven
you can count on:

  
 
 
  


 

 









 
Once you purchase your vehicle we want to make sure to support your ownership experience.
This is why we have created THE PIT PASS.
It's a golden card you will get from your sales consultant. You want to place it in your wallet and think about it anytime your is in a need of washer fluid, or tire pressure check.Because of our long winters its a good idea to stop by before the first snow and to get your antifreeze protection checked. PIT PASS comes with a lot of perks. Read about them below
         
 
 





   
 
 
  
Why buy from Preferred Chrysler Dodge Jeep of Grand Haven? We give you the best value for your money and many other reasons.
Non-commission sales staff. We focus on your needs and your pocketbook. We care about our customers and we would never want to sell you anything except the vehicle that best fits your needs and your pocketbook, not the other way around! That's why we evaluate or staff on customer satisfaction, rather than on profit. Our staff will listen to you and what you want, so no one is under any pressure to buy!
We use Live Market Pricing to price our used vehicles. You get the best deal without the haggling. We monitor the market and price our vehicles accordingly, that way you get the best current deal without any haggling necessary!
Because you matter most we have created our Money Back Guarantee. If, for any reason, you aren't satisfied with the vehicle you purchased,
if you bring it back within 3 days or under 300 miles, we'll be able to give you a refund!
For the same reason we've extended the grace period with our Exchange Policy. If you're not satisfied with your vehicle for any reason within 7 days or 700 miles, you can bring it back to us and we'll exchange it for you!
We also want to make it easy on you to sell your old car. You don't need the hassle. This is why if you bring your current vehicle for trade-in appraisal we will give you our appraisal and a 72 hour guarantee of purchase, regardless of whether you buy from us or not.
When you buy from us at Preferred Chrysler Dodge Jeep RAM of Grand Haven, if you end up needing your vehicle towed in for service and maintenance and you're within 25 miles of us, we'll tow you in for free.
You can also count on our free service shuttle when you bring your car in. We will drop you off and pick you up wherever you need to go.
The Betten family has their name on the building and their reputation is on the line. So they are guaranteed to be there for your for years to come.

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